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Terms and Conditions

These Terms and Conditions apply to all transactions on this site. Please read them carefully.

They do not affect your statutory rights.

Our Contract

You will have an opportunity to check and correct any input errors in your order up until you click the Submit Order button. After you submit an order we will give you an Order Reference Number and details of the products you have ordered. We will send the same details to you in an e-mail We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method.

Prices and Payment

All prices and charges on this site are in UK pounds. They include any VAT payable, but exclude delivery charges (for details see ‘Delivery’ below). The total cost of your order will be the price of the products you order, plus the applicable delivery charge. All these will be set out clearly in your Shopping Basket before you submit your order. Prices, offers and products are subject to availability and may change before (but not after) we accept your order.

IMPORTANT: We try very hard to ensure that all information on this site is accurate. However, just occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we may cancel your order at any time up to the point we send the product(s) to you. We will contact you where we become aware of an error and ask you whether you wish to continue with your order at the correct price or cancel it. If we do cancel your order you will receive a full refund.

We accept payment by Paypal, Mastercard, Visa, Delta, Maestro, Payment is deducted when we process your order. You may also telephone us on 01249 444242 to make payment.

Delivery

Where We Deliver

Delivery must be to an address in the United Kingdom

Delivery Charges

Our charge is for first class post within 2 days unless otherwise stated and subject to the mail service. Delivery Times Delivery times are calculated in working days following your order. IMPORTANT: We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond our and therefore they cannot be guaranteed. We will inform you if we become aware of an unexpected delay.

Returns Policy

Your goods must be complete and in 'as new' condition e.g. if you have opened the packaging to examine the goods you must have done so without damaging or marking the goods or packaging. It must not have been used or washed. It should be returned with the original packing. Returns must be sent to yoga goodies. If you follow the steps above you will receive a full refund of the product price and any delivery charge paid. However, you must pay the return postage charge To qualify for a refund or exchange the product must be in otherwise "as new" condition

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